Operations Management

Basic functions of an organization are:

Operations

Definitions:

1.      It is a method of performing activities in a sequential way.

2.      It is a method of performing day-to-day activities which leads to wealth maximization and Customer satisfaction.

3.      Operations transforms resources (Inputs) into desired Products or services (outputs) by the processes. The Processes should be effective and efficient.

Operations Management

Definition:

1.      It is the process of management of system or processes that create goods and services.

2.      It is a process of conversion of inputs to outputs by value creation.

Objectives:

The objectives of operations management are broad and changes with respect to each organization depending upon their Targets.

They are broadly classified as,

1.      Suppliers-maintain close tie-ups, provide required information.

2.      Customers-quality products with minimum price, providing products at right time to right person.

3.      Society-Environmental friendly products, Maintain long-term relationships.

4.      Shareholders-Maintain ethics and integrity.

5.      Employees-fair pay, Training and development.

Depending upon the performance the competitive objectives are:

1.      Quality -  Error free

2.      Speed  -  On time delivery

3.      Flexibility  -  Ability to change

4.      Dependability

5.      Cost     -  Minimize cost and maximize value

Scope of Operations Management:

Operations function includes,

·         Forecasting

a)      Involved in product and service design

b)      Process selection

·         Capacity planning

a)      Location planning

b)      Facilities planning

·         Scheduling

a)      Design of work systems

·         Managing inventories

·         Assuring Quality

a)      Quality improvement

·         Motivating and Training employees

Career Opportunities:

·         Operations Manager

·         Production Analyst

·         Production Manager

·         Industrial Manager

·         Time study Analyst

·         Inventory Manager

·         Purchasing Manager

·         Schedule co-ordinator

·         Distribution Manager

·         Supply chain Manager

·         Quality Analyst

·         Quality Manager